PHILOSOPHY

My consulting service is based on the conviction that economic success in the services sector is decisively influenced by the quality of the staff.

Quality goes far beyond specialist expertise: Each member of staff – irrespective of their level in the hierarchy – must represent their company and its product range convincingly. This starts with what they feel inside and extends to their outward appearance.

Optimum personnel development and post-experience training for employees must consequently strive to achieve the ideal balance between great professional expertise, a convincing personality and a passion for the work.

Staff will only match up to this all-embracing quality requirement if they identify emotionally with the corporate philosophy and the firm itself. I see achieving this goal as my core competence.