Your customers want to regenerate as much as possible in a limited time. Generally the services and efforts of just one employee determine the image a customer gains of your spa and whether they will return.

A first-class service is offered through impeccably hygienic working areas, specific advice for customers and culture groups, a professional telephone manner and the use of unmistakable “aha” experiences.

In my training courses for dealing with the customer, employees are comprehensively trained in providing an exceptional service. When requested by you, sales and representation strategies are included in addition to the standardised performance of various working procedures.